QUALIFICATIONS
Any company actively engaged in the business of reselling
our product and agrees to be considered for dealer status.
Before dealer account status is given, the Terms and Conditions
must be read. In addition, a copy of the company's business
license and resale certificate are required.
1. A Full Time Business.
2. Copy of the current business license and resale certificate.
3. Business Card or Company Letter Head.
4. Must be listed with Directory Assistance.
NEW
ACCOUNTS
Include check with your initial order along with
a fully completed and signed application
for credit.
TERMS
AND PAYMENTS
Net payable 30 days from date of invoice. No anticipation.
Unauthorized deductions taken will be charged back.
METHOD OF PAYMENT
Check, Bank Wire, Money order, Visa/MC, Amex, Discover
PRICING
All prices are subject to change without notice. All items
and sales will be invoiced at the current prices in effect
at the time of shipment.
ORDERS
Standard stock orders require a 48 business hour turnaround
upon receipt. We have a 12:00 Noon cutoff time for daily
processing. For example, if you place an order on Friday,
at 1:00 p.m., your order will not be entered until Monday
morning and will be due to ship Wednesday of the following
week. For special or custom orders, processing times will
vary.
SPECIAL ORDERS
All special orders and specially priced merchandise must
be paid for in full at the time order is taken. Once order
has been placed, it is NON-CANCELABLE, and NON-REFUNDABLE.
RUSH
ORDERS
Same Day Rush Orders will be assessed a $25.00 handling
fee. Next Day Rush Orders will incur a $10.00 handling fee.
Rush orders require consideration from customer service
representative.
FREIGHT
All merchandise will be shipped the fastest, most economical
method available. It is the consignee's responsibility to
inspect shipment at time of receipt and make notice of lost
or damaged goods directly to the carrier. Claims for parts
damaged in transmit must be made directly to the carrier.
All merchandise is sold F.O.B. our plant Chandler, Arizona.
Prepaid Drop shipments only made to schools, hospitals,
institutions, government installations, etc., with charges
added to invoice. FOR ALL PREPAID DROP SHIPMENTS
A $10.00 SURCHARGE WILL BE ADDED TO FREIGHT CHARGES.
FUEL
SURCHARGE
Due to the increase in fuel cost, all orders qualifying
for free freight will be assessed a fuel surcharge. This
is based on a percentage of the total order amount, which
is subject to change, as transportation companies decrease
or increase their surcharges to us.
REFUSED
SHIPMENT
Any company that refuses a shipment for any reason will
be financially responsible for all shipping costs and restocking
fees.
RETURNED GOODS
No merchandise will be accepted without prior written authorization.
All returned merchandise is subject to a 20% handling, inspecting,
recartoning & repackaging charge. No merchandise invoiced
more than 3 months prior will be accepted. RETURNED
SHIPMENTS MUST BE SENT PREPAID TO OUR CHANDLER, ARIZONA
PLANT.
CLAIMS
All
orders are carefully packed and thoroughly inspected in
our plant before leaving the premises. Responsibility for
its safe delivery is assumed by the carrier upon his acceptance
of the shipment. Claims for loss or damage sustained in
transit must be made upon the delivering carrier by you.
CONSIGNEE
CLAIM PROCEDURE
Do not refuse any delivery or part of any shipment
but sign the waybill as being accepted subject to further
inspection and possible concealed damage. Indicate directly
on the delivery receipt the exact number of cartons missing
or damaged and file your claim.
Notify
the carrier terminal to promptly send their claim agent
for inspection and evaluation of the merchandise. Request
carrier to provide you with official claim forms to be filled
out within 15 days.
Hold
all damaged goods and retain all cartons and packing materials
for inspection by the delivering carrier.
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